1. Order Cancellation
Orders can be cancelled only before they are processed or dispatched. Once the order has been shipped, cancellation requests cannot be accepted.

2. Returns
Due to the nature of fireworks and safety regulations, we do not accept returns of products once they have been delivered, except in cases of damaged or incorrect items.

3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with your order details and clear photos or videos of the product. We will review your request and provide a suitable resolution.

4. Refund Policy
Approved refunds will be processed to the original payment method within 7–10 business days after verification. Shipping charges are non-refundable unless the error was on our part.

5. Contact Us
For any refund, return, or replacement requests, please contact our customer support team with your order number and purchase details. We are committed to resolving your concerns as quickly as possible.